Re: PC Laptop price
Reply #33 –
Sometimes the best way to compare things, is to look at whats out on the market.
I.e. Have a look around at what the same money will buy you in a new laptop, for a similar specced device.
The 2 year warranty will follow the laptop, so irrespective of them transferring ownership, HP will honour it pretty much anywhere and if their business buys the "onsite" warranty, logging a request with them can be done via the 131147 number and quoting the serial number when you get through. From there the information is logged against the serial number and any details given is to log the request in someone's name as a contact not as the warranty holder (usually).
I have worked both sides of this fence. Once as a technician repairing on behalf of HP. They would give me tickets, and I would replace hardware. Software support is provided by their service desk, and is pretty ordinary, but you would be able to download the HP software assistant which will handle all software drivers from an operating system perspective.
As a customer of HP at the hospital, we are responsible for all warranty repairs and jobs logged, and for the most part we dont get asked for purchasing information unless the repair is deemed to be outside of the warranty and there is some conjecture. HP will track this from manufacture, so I think you can sleep soundly knowing that the 2 year warranty is still on the table.
Irrespective, do the sums, work out what your money will buy you and use that as your starting point. Cant go wrong paul.